Privacy Policy

Last updated: August 29, 2026

This Privacy Policy explains how BMR ("BMR," "we," "us," or "our") handles information when you visit this website or contact us for independent printer support.

Important: BMR is an independent support service. We do not represent or impersonate printer manufacturers or operating-system companies.

Information you may provide

If you call, email, or otherwise contact us, you may voluntarily provide information such as your name, phone number, email address, printer model, device information, and a description of your technical issue.

Information collected automatically

Our website may receive basic technical information such as browser type, device type, approximate location derived from IP address, pages viewed, and referring website. This information may be collected through standard server logs or analytics tools, if enabled.

Advertising and analytics

We may use third-party advertising or analytics services to measure website performance and understand how visitors interact with our site. Depending on the services enabled, these providers may use cookies or similar technologies. Their processing is governed by their own privacy policies and applicable settings.

How we use information

To respond to support requests and communications.
To provide, maintain, and improve the website and services.
To measure advertising and website performance.
To prevent fraud, abuse, or security problems.
To comply with legal obligations.

Sharing of information

We do not sell personal information. We may share information with service providers that help operate our website, communications, analytics, advertising, or business operations, where appropriate and subject to applicable law.

Cookies

Cookies or similar technologies may be used for essential website functions, analytics, advertising measurement, or preferences. You can manage cookies through your browser settings. Some features may not work as intended if certain cookies are disabled.

Data retention and security

We retain information only for as long as reasonably necessary for the purposes described above, legal requirements, dispute resolution, or legitimate business needs. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.

Your choices

Depending on where you live, you may have rights regarding access, correction, deletion, or restriction of certain personal information. To ask about your information or privacy choices, contact us using the number below.

Children

This website is not directed to children under 13, and we do not knowingly request personal information from children under 13.

Contact

BMR
Phone: +1 410-510-9107