Terms of Service

These Terms of Service ("Terms") govern your use of the BMR website and any support services you request from BMR.

Independent support service

BMR provides independent technical support and troubleshooting assistance. BMR is not a manufacturer, distributor, retailer, warranty provider, or authorized service center for any printer or technology brand unless expressly stated in a separate written agreement.

Support scope

Support may include printer setup, installation guidance, connectivity troubleshooting, driver or software assistance, printing issues, scanning assistance, and general technical guidance. We do not guarantee that every issue can be resolved remotely.

Manufacturer software and warranties

Where software, drivers, firmware, or documentation from a manufacturer is required, we may direct you to the manufacturer's official resources. Manufacturer warranties, repairs, replacement programs, and product-specific terms remain the responsibility of the applicable manufacturer.

Fees and authorization

If a paid service is offered, any applicable fee should be explained and accepted before the paid service begins. Do not provide payment information unless you understand what service you are purchasing and who is providing it.

No emergency or guaranteed service

The service is not an emergency service and does not guarantee uninterrupted availability, specific resolution times, or a particular technical outcome.

Acceptable use

You agree not to use the website for unlawful activity, fraud, abuse, unauthorized access, or attempts to interfere with the website or its systems.

Third-party services

The website may link to third-party websites, including manufacturer resources. BMR is not responsible for third-party content, availability, security, or privacy practices.

Limitation

To the extent permitted by applicable law, BMR will not be responsible for indirect, incidental, special, or consequential losses arising from use of the website or support services.

Changes

We may update these Terms from time to time. The updated version will be posted on this page with a revised date.

Contact

BMR
Phone: +1 410-510-9107